TERMS AND CONDITIONS
Talisman Stones Co., its subsidiaries, minisites, and websites all provide their services to you subject to the terms and conditions contained on this page. Therefore it is important for you to read all of them carefully before you consider purchasing an item from us.
Kindly note that by using our website or any other Talisman Stones Co. owned site or entity, you agree to be bound by the terms and conditions highlighted here. Furthermore, these terms and conditions are subject to change at any time. In case changes are made, the updated terms will be effective starting from the time they are posted on the Talisman Stones Co. site.
Pricing
Talisman Stones Co. takes great pride in what it does, which is, providing you with the highest quality gems and stones at the best market price.
All the prices listed on the site are in United States Dollars ($/USD). Therefore if you see a figure like; $9,876, this means that the product costs nine thousand, eight hundred and seventy-six dollars.
The Talisman Stones Co. team works hard each and every day to ensure that the prices listed on the website are 100% accurate. Even with that being said, there are instances where the jewelry price tags are a bit off. In case such a thing happens, Talisman Stones Co. reserves the right to make changes to the pricing at any time. And just like any other policy, once the jewelry prices are modified, they immediately take effect.
Product Availability
To make an order, you are required to go through the items in stock, select the one you want, pay and get your item delivered.
Even though this is what usually happens, there are instances where your order may be subsequently canceled because the item (s) is no longer available. This is because jewelry sells really fast on our website. In essence, you may go through the site and find that a product is described to be “in stock,” and as you are paying for it, it becomes unavailable. If this happens, Talisman Stones Co. may cancel your order without penalty.
There are also some instances, although rare, that we may send you a confirmation email for the shipment of a product you ordered that is currently unavailable. In such a case, we reserve the right to cancel the confirmation and order altogether without penalty. If you already paid for the item, we will refund you your money.
Comments and Suggestions
At Talisman Stones Co., we value your feedback and want you to know that your comments and suggestions are always welcome.
In as much we would love to hear from you, kindly note that there are certain guidelines to be followed when making comments and suggestions on the Talisman Stones Co. website.
Some of these rules include;
- The comments and suggestions should not be illegal, obscene, or threatening in any way.
- Any comment/suggestion that is harmful or injurious to any person/entity is not allowed.
- The comments and suggestions should not contain any political campaign information, marketing details, and they must not be “spam.”
Any feedback, idea, opinion or contribution made on the Talisman Stones Co. comments and suggestions box is the property of Talisman Stones Co., and it shall not be subject to any obligation of confidentiality on our side.
Talisman Stones Co. is entitled to use the comments and suggestions for any purpose without offering any form of payment or compensation to the person who provided the feedback.
Talisman Stones Co. Contracts
A legally binding jewelry contract between Talisman Stones Co. and you only exists once we send you a confirmation email for your order, and we receive full payment for it.
Since this is a legal contract agreement, only people above the age of 18 years (which is the legal age in most countries across the globe) are allowed to use our service.
Talisman Stones Co. reserves the right to refuse to accept your order if;
- We do not receive full payment for it.
- If there are any shipping restrictions applicable to your order.
Talisman Stones Co. can also refuse to service you or cancel your order at our sole discretion. If we do cancel an order for any reason, whatsoever, Talisman Stones Co. will not be held to account for any expenses or losses that may arise as a result of it. We will also not offer any form of compensation other than refunding you the amount you paid for the item.
Opt-Out
As our client, you are free to “opt-out” of having your information used for marketing reasons that are not directly linked to the Talisman Stones Co. website.
For instance, let us say that you use our website to order an item, you have the option of purchasing the product without being put on the Talisman Stones Co. mailing list. Even if you forget to opt-out when ordering, you can still choose to unsubscribe from our emails once sent to you.
Making Payments
By making payments for jewelry through the Talisman Stones Co. website, you hereby confirm that you own the credit card or money transfer account being used. If the card or account is not yours, we assume that you have permission from the owner to use it.
It is important to note that all credit card holders undergo validation and authorization checks by the card issuers. If they refuse to authorize the payment, Talisman Stones will not be liable for any non-delivery or delay.
For all the details about making payments to Talisman Stones Co., including the payment options we accept, kindly click here.
Our Privacy Policy
At Talisman Stones Co., we know how much you value your privacy, and we respect that. That is why we have a Privacy Policy that we abide by each and every day.
The privacy policy clearly states all the necessary details pertaining to how we collect and use the information you provide/post on the Talisman Stones Co. website. Kindly go through it before making any purchases/using our services.
Returning Goods
Before you return any goods purchased from us, kindly call us on +972 53 821 0420 or send us an email at service@talismanstones.com, and you will be guided on how to go about it.
We usually ship clients’ orders via DHL, so when a client would like to return an item, we usually advise him/her to use the same courier company. This is because we have worked with DHL for a long time, and they have always provided exemplary delivery services.
When returning products, make sure that they have all the relevant documents that they were packaged with.
Talisman Stones is not liable for any damages that may occur on the jewelry before it reaches our offices.
You can click here to view our full returns policy.
Prohibited Activities
Talisman Stones Co. prohibits users from engaging in the following actions with respect to the Talisman Stones Co. website;
- Sending discriminatory, abusive and/or obscene messages to other members via the Talisman Stones Co. website.
- As a user, you are prohibited from impersonating entities or other individuals.
- Removing any copyright or other proprietary rights notices contained in the Talisman Stones Co. website.
- Sending/transmitting any software bugs or viruses to us via any of our communication channels or website so as to destroy, bug or inhibit the performance of any of our tools.
- Unless you have written permission, you are not allowed to make statements/comments that may seem or imply that they are from/been endorsed by Talisman Stones Co.
- All of the copyrighted and trademarked materials/items on the website belong to (or are under license to) Talisman Stones Co. Therefore, you should not reproduce/use any of it without a written permission document/letter from us.
- Users are prohibited from harassing or stalking other Talisman Stones Co. website users.
- Interfering/altering the Talisman Stones Co. website or any technological infrastructure that is connected to it.
- You are not allowed to decipher, modify, reverse engineer, adapt, sell, decompile, or dismantle, any part of the Talisman Stones Co. website or cause/force anyone to do so.
- Users are prohibited from mirroring any part of the website unless they have written authorization from Talisman Stones Co.
You are not allowed to use codes or meta tags or even devices containing reference to Talisman Stones Co. or its website in order to direct another individual to any other website for any purpose whatsoever.
In the event that you break any of the rules highlighted above, Talisman Stones Co. reserves the right to launch an investigation on your actions. If the investigations show that indeed you did not abide by any of the rules, Talisman Stones will terminate your account.
Using the Talisman Stones Co. website
Talisman Stones Co. website is only supposed to be used for personal reasons by visitors and other online users. This means that the use of the website or its content for commercial purposes is prohibited.
Furthermore, accessing the Talisman Stones Co. website in a manner that may be harmful to the site and/or company is prohibited.
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Terms and Conditions – Talisman Stones Co.
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Talisman Stones Co., its website and affiliated firms all provide their services with respect to these terms and conditions. Kindly go through them carefully.